Privacy Policy
We treat your personal data with the same care and professionalism we bring to every plumbing job.
1. Collection of Data
When you reach out to us for plumbing assistance, whether by dialing our 24-hour hotline or submitting an online service request, we gather essential details to process your request. This typically includes your full name, preferred contact number, email address, service address, and a brief description of the plumbing issue you are experiencing.
2. Usage of Your Information
The information you provide is used strictly to facilitate your plumbing service request. We use it to send a qualified licensed plumber to your location, generate accurate service estimates, confirm your appointment, and communicate updates regarding your job. Occasionally, we may send follow-up messages to ensure you are fully satisfied with the plumbing work performed.
3. Data Protection and Sharing
Your trust is paramount to us. We do not sell, rent, or distribute your personal information to third-party marketers or advertisers. Your contact and property details are shared exclusively with our internal emergency team and the specific licensed plumber assigned to address your plumbing service needs.
4. Information Security
We maintain robust digital and procedural safeguards to ensure your submitted information is protected from unauthorized access, accidental loss, or unauthorized modification. Our systems are regularly reviewed and updated to maintain the highest reasonable level of data security.
5. Reach Out to Us
If you have any concerns regarding how your data is handled, or if you would like to request the removal of your records from our system, please email us at support@localplumbermasters.com or call our team directly at 877-388-0238.